SHIPPING POLICY

Gun Shy offers FREE SHIPPING worldwide on all orders

Check services below for more details.

 

Australia

Standard Shipping

1-10*

Business Days

USA & Canada

Standard International Shipping

3-25*

Business Days

New Zealand

Standard International Shipping

1-10*

Business Days

UK & Ireland

Standard International Shipping

3-25*

Business Days

Asia Pacific

Standard International Shipping

1-10*

Business Days

Rest of World

Standard International Shipping

1-25*

Business Days

Studio Pickup

Pickup from Bundoora, VIC, AUS

 

Pick up available via appointment

*Please note: Timeframe estimates are from when the parcel is sent and only account for business days. All orders are processed and sent as soon as possible as we know how important it is to receive your purchase promptly. These do not include delays outside our control.

  

Christmas & Sale Periods:

During Christmas and sale periods please allow extra time for your parcels to arrive. We aim to get your orders out ASAP, as we know how important it is to receive your items promptly. Please know that not always, but in some instances the volume of orders we receive may increase delivery timeframes marginally. If you have any queries, please contact Gun Shy directly at gunshydesign@gmail.com

 Covid-19:

Please note these times may have changed due to the pandemic. Most likely your order will take a bit longer to arrive.

Taxes & Duties:

Our postal charge does not include taxes and duties, which may be applied by customs in the country of delivery. All payments of taxes & duties are the responsibility of the customer and usually determined on the value of your order. Orders will not be refunded if taxes and duties are not paid and you choose to not pick up your order.

Tracking Your Parcel:

Once your order has been packed and left the studio, you will be emailed a tracking number by Australia Post. Please check you junk mail as some customers find this email is redirected to this folder.

Orders can be tracked via http://auspost.com.au/track/track.html

Or call Australia Post on 13 13 18

Please take note that customs have the right to stop your parcel for a considerable amount of time, to conduct routine checks.

Postage Information: 

Orders are sent via Australia Post and require signature on delivery.

If the parcel is not signed for, the item will be carded. This card will be left at the address supplied and will indicate where your parcel may be collected from. In most cases the parcel will be located at your local Australia Post Depot. 

!! Please note:

Postage times can vary depending on public holidays, weekends, location, natural disasters, customs investigations, Australia Post investigations & other uncontrollable factors. These timeframes are out of our control. Gun Shy will try their best to ensure you receive your parcel asap. 

Missing Parcels:

On the event that your parcel is held up or is lost, it may take up to three months to receive an answer from the Australia Post Investigation Team. Unfortunately these Australia Post timeframes are uncontrollable and we will do our best to rectify the issue ASAP. 

Incorrect Information:

Please double check your shipping address is correct before confirming your order. Business addresses must include the business name. Gun Shy will confirm your address before final shipment. The address in this email is the one strictly used on postage. If it is incorrect, it is the sole responsibility of the customer.

If parcels are not collected, or are required to be returned to sender due to insufficient or incorrect information, postage costs are unable to be refunded.

Returns:

Shipping costs are non-refundable on returns.