Returns Policy

RETURNS POLICY

Gun Shy loves you and will provide you with a refund or exchange for full priced items only where:

• the goods are in saleable condition, with all tags still intact;

• the goods have not been worn, damaged or washed;

• the goods are returned within 10 working days of purchase date; and

• the original invoice as proof of purchase is provided.

Alternatively we will provide you with a refund at our discretion for items that:
are faulty (unless caused by you);

• have been wrongly described;

• are different to the goods that you ordered;

All returns must be returned to Gun Shy within 10 days to be eligible for a refund. Returns after this period will not be accepted. If a refund is approved, the refund will be applied to the original card of purchase. We do not refund original shipping charges. 

Please note sale items are final sale and cannot be returned for a refund or exchange unless deemed faulty.

Items which have been altered to fit the client, or made to order are non-refundable.

EXCHANGE POLICY

Items can only be exchanged for a different size or colour in the same style. All exchanges are subject to availability. 

Please note sale items are final sale and cannot be returned for a refund or exchange unless deemed faulty.
Faulty Sale items returned for exchange, will only be accepted if;

• the goods are in saleable condition, with all tags still intact;

• the goods have not been worn, damaged or washed;

• the goods are returned within 10 working days of purchase date; and

• the original invoice as proof of purchase is provided.

RETURN SHIPPING

Return shipping must be prepaid and traceable method to ensure safe and documented delivery. Gun Shy takes no responsibility for missing incoming deliveries. Return shipping charges are not refundable.

Gun Shy will reimburse any reasonable document shipping charges for return of goods that have been deemed faulty.